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Frequently Asked Questions

Welcome to the Visit Egypt Store FAQ page! Here, you’ll find answers to some of the most commonly asked questions about our products, services, and policies. If you don’t find the answer you’re looking for, please feel free to contact us directly.

Visit Egypt Store is an innovative online platform dedicated to showcasing and selling unique, high-quality Egyptian products globally. Our mission is to connect Egyptian wholesalers with a global market, offering a diverse range of items for tourists and Egyptians living abroad.

Creating an account is simple! Click on the “Sign Up” button at the top right corner of our homepage and fill in the required information. Once you submit your details, you’ll receive a confirmation email to verify your account.
Products and Ordering

We offer a wide selection of Egyptian treasures, including Egyptian cotton and linens, replicas and gifts, apparel, handcrafted jewelry, and leather goods.

Browse our catalog, add your desired items to the cart, and proceed to checkout. You’ll need to provide your shipping details and payment information to complete the purchase.

If you need to change or cancel your order, please contact our customer service team as soon as possible. Orders can be modified or canceled before they are processed for shipment.

Shipping and Delivery

 

Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on your location.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number on our website

Shipping costs depend on the destination and the weight of your order. The shipping cost will be calculated and displayed at checkout before you complete your purchase.

Returns and Refunds

 

We accept returns within 14 days of purchase, provided the items are in their original condition and packaging. To initiate a return, please contact our customer service team for instructions.

Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned items. You will receive an email confirmation once the refund has been issued.
Customer Support

You can reach our customer support team 24/7 by email at [email protected] or by phone at +971 54 370 5315. You can also fill out the contact form on our “Contact Us” page.

Our customer support team can assist you in multiple languages, including English & Arabic .

Additional Information

 

Follow us on social media and subscribe to our newsletter to receive updates on new products, special promotions, and exclusive offers.

We offer a wide selection of Egyptian treasures, including:

  • Egyptian Cotton & Linens
  • Egyptian Replicas & Gifts
  • Egyptian Apparel
  • Handcrafted Jewelry
  • Leather Goods

Yes, all our products are authentic and reflect the rich heritage and culture of Egypt. We work closely with local artisans and producers to ensure the highest quality.

Egyptian cotton is renowned for its exceptional quality, softness, and durability. The long fibers produce a finer yarn, resulting in luxurious and long-lasting fabrics.